We have captured the best of our Customer Service programs and put them together in an express version of our extensive courses.

Our Express program concentrates impactive customer focussed activities into a half day delivery program.

Shaping and influencing behaviour towards proactive customer centric working is difficult in a short time frame.

Effective measures, task focused activities and follow up strategies enable teams to capture the right ethos and build towards greater customer success.

The Customer Service Ready Express program is perfect for organisations seeking a quick results, pinpoint approach to training.

Combined with your organisations customer service goals, mission values and customer directed policies, we can make a change.

Our program includes:

  1. Establishing the right roles

  2. Defining Customer Service

  3. Great First Impressions

  4. Recognise Moments of Magic

  5. Identifying Customer World

Contact us today to find out more about how we can help you.

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Customer Service
Call Handling
Complaints Management

Team Building


Service Ready Express